Eco Home Solutions
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Privacy Policy

Last updated: 23 September 2026

Eco Home Solutions (“we”, “us” or “our”) is a roofing and insulation contractor based in Chichester and working across Sussex and Hampshire. This policy explains how we collect, use and protect your personal information when you use this website or contact us about a survey or job.

Information we collect

  • Details you give us. When you book a survey or contact us, we collect your name, phone number, email address, postcode and any information you provide about the work you need (for example roof type, address of the property, and access notes).
  • Information from your visit. Like most websites, our hosting platform may automatically record basic technical data such as browser type, device, pages visited and approximate location. We use this only to understand how the site is used and keep it working.

How we use your information

  • To respond to your enquiry, carry out surveys and provide a written price.
  • To arrange and complete the agreed works, including contacting you about scheduling.
  • To provide aftercare, guarantees and any follow-up you request.
  • To meet our legal, insurance and record-keeping obligations.

We will only use your information for the purpose for which you provided it. We do not sell your personal data to anyone.

Sharing your information

We may share your details with trusted service providers who help us run our business — for example the platform that hosts this website, or a review or trade directory where you leave a review. These providers act on our instructions and are bound by confidentiality. We may also disclose information where required by law.

How long we keep it

We keep your enquiry and job records for as long as needed to provide the service, honour any guarantee, and meet our legal and insurance obligations. After that, we delete or anonymise the information.

Your rights

Under UK data protection law you have rights including access to your personal data, correction of inaccurate information, and, in some circumstances, erasure. To exercise any of these rights, or to ask a question about how we handle your data, email info@ecohomesolutions.co.uk or call us on 07915 006 488.

Security

We take reasonable steps to protect your information, restricting access to the colleagues and systems that need it. However, no method of transmission over the internet is completely secure, and you provide your details at your own risk.

Cookies

Essential cookies are used where needed to keep the website working and remember your cookie preference. Non-essential cookies, such as analytics or marketing cookies, are only used if you choose to accept them in the cookie banner or cookie settings link in the footer.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised. Please check back occasionally for any changes.

Contact us

If you have any questions about this privacy policy or how we handle your information, please contact us: